1. Scope and General Information
This Privacy Policy explains how , trading as VelmarenroyalManor, handles personal information collected through velmarenroyalmanor.com. It is intended to reflect the principles of the Privacy Act 1988 (Cth) and the Australian Privacy Principles where those requirements apply to our activities.
2. Information We May Collect
Depending on how you use the website, we may receive contact details and enquiry information that you choose to submit, such as your name, email address, phone number, preferred date and message. We may also receive ordinary technical request information generated by your browser and hosting environment.
Please do not submit sensitive information through general enquiry forms unless it is necessary for the request you are making.
3. How We Use Information
We use information to respond to enquiries, provide requested information about accommodation, dining, events or resort facilities, maintain website security, administer our records and meet applicable legal obligations. We do not use submitted enquiry information to promise or guarantee gambling outcomes.
4. Reasons for Handling Information
We handle information where it is reasonably necessary to provide requested services, respond to a person who has contacted us, operate and secure the website, comply with law, or pursue legitimate administrative purposes consistent with Australian privacy requirements. Where consent is required, it may be withdrawn subject to applicable law.
6. Disclosure to Third Parties
We may disclose information to service providers that help us operate the website or respond to enquiries where reasonably necessary and subject to appropriate safeguards. We may also disclose information where required or authorised by law. We do not sell personal information.
7. Retention and Security
We aim to keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal and record-keeping requirements. Reasonable administrative and technical measures should be used to protect information, although no online system can be guaranteed to be completely secure.
8. Access, Correction and Privacy Enquiries
You may contact us to request access to, or correction of, personal information we hold about you, subject to applicable exceptions. You may also raise a privacy concern using the contact details below. We will consider requests in accordance with applicable Australian privacy requirements.
9. Cross-Border Handling
If a service provider processes information outside Australia, we will consider the privacy implications and take reasonable steps appropriate to the circumstances. The current website code does not identify a specific cross-border analytics or advertising provider.
10. Children and Age Restrictions
This website is directed to adults. Casino-related content and facilities are intended for people aged 18 years or older. We do not knowingly seek personal information from children for casino-related enquiries.
11. Changes to This Policy
We may update this policy when our website, practices or legal obligations change. The version published on this page is the current website version.
12. Contact
Privacy enquiries may be sent to legal@velmarenroyalmanor.com or by post to .